Large typing centers
Dozens of typists and thousands of daily transactions in one system instead of spreadsheets.
SOP — SaaS operating system for large typing centers
Run your entire officeon one smart platform
Queue, transactions, invoicing, HR and AI document checks — in a single subscription.
sop.ess.ae — control panel
11
Modules
24/7
Queue uptime
80%
Faster processing
AI
Document reading
Who it is for
Built for typing centers that run at enterprise scale
Multi-branch groups
Each branch gets its own dashboard and cost center while management sees the full picture live.
Operations & partners
Executive control room, partner commissions and measurable service-level agreements.
Our clients
Trusted by teams that run on SOP
Business centers, typing centers and service companies across the UAE run their daily operations on SOP.
20+
Branches served
500K+
Transactions processed
99.9%
Platform uptime
Want your center on this list?
Talk to us on WhatsAppERP Modules
The exact modules your team uses every day
Same sidebar as the live product — each module is a complete system on its own.
Dashboard
Approvals, calendar, news and today's KPIs.
Token Queue
Number dispatch and service-time measurement.
My Email
Internal messages and attachments tied to each order.
Queue
Order lifecycle from intake to delivery.
Partners
Commissions, pricing and loyalty points.
Sales & Purchase
Quotations, orders and suppliers.
Finance
Journals, invoices, banks and reconciliation.
HR
Attendance, leave and payroll.
Fixed Assets
Asset register and depreciation.
Reports
Operational and financial reports out of the box.
System Settings
Granular permissions and audit logs.
Interactive preview
Walk through a real order before you sign up
This is a simulated preview of the workflow. Nothing is saved or submitted.
- 1Create order
- 2Upload documents
- 3Track progress
Loyalty & Commissions
More transactions, higher tier, bigger payback
Every completed transaction earns loyalty points and unlocks a higher commission rate.
Tier ladder
Bronze · 0+ transactions / month1x pts · 4% commission
Silver · 500+ transactions / month2x pts · 6% commission
Gold · 1500+ transactions / month3x pts · 8% commission
Platinum · 3000+ transactions / month4x pts · 10% commission
1 point = AED 0.25 credit
Commission paid monthly
Tier gifts & VIP priority
Typing center example
Current tier
Silver
Monthly volume
AED 144,000
Commission (6%)
AED 8,640
Points earned (2x)
2,400 pts
Total monthly payback
AED 9,240
Commission + points credit (AED 600)
Capabilities
Everything the office does — on one surface
Queue & tokens
Display screens, automatic counter routing and service time measured per employee.
Invoicing & printing
Instant billing, printing and receipt linked to the order number.
People & payroll
Attendance, shifts, leave and payroll on a 25→25 cycle.
Reports & profitability
Typist productivity, department margins and live KPIs.
Zayd AI assistant
Document OCR, smart validation, invoice correction and renewal alerts.
Full accounting
Journals, banks, receivables, fixed assets and cost centers.
Artificial intelligence
AI that works inside every transaction
Reading, validation and follow-up handled automatically so your team focuses on service.
Document OCR
Extract passport, ID, visa and licence data and fill forms automatically.
Smart validation
Detect gaps, errors and non-compliant photos before submission.
Zayd assistant
Chat assistant guiding customers and staff inside the platform.
Voice agent
Turn spoken enquiries into registered requests.
Invoice correction
Scan invoices and correct their data automatically.
Insights
Executive summaries, KPIs and department profitability analysis.
Automatic alerts
Reminders before documents and renewals expire.
Photo processing
Prepare ID photos to approved ICAO specifications.
The difference
The old way vs. the SOP platform
From managing paperwork to a smart operating system that runs the order all the way to the accounting entry.
The old way
- Queues and waiting at service centers
- Paper forms filled in by hand
- Repeat visits because of missing documents
- No visibility on order status
- Late renewals and fines
With SOP
- Digital request from your office in minutes
- Automatic document reading and form filling
- Smart validation before submission
- Live status for every order until delivery
- Renewal alerts, instant invoice and reporting
Government channels
Every government channel in one place
Process company and employee transactions through a single channel with a specialist team behind each request.
Amer
Residency and visa services of all types
Tasheel
MOHRE services and labour contracts
Salem medical
Booking and completing residency medicals
OHC occupational
Occupational health checks for workers
Emirates & digital ID
Issue and renew ID and UAE Pass
Notary
Contracts, powers of attorney and declarations
Attestation
Document attestation with approved bodies
Legal translation
Certified translation for official documents
Economic services
Trade licences, amendments and renewals
Typing & printing
Form filling and document printing
How it works
Four steps to go live
Message us on WhatsApp
Share your office size and needs; you get a tailored quote.
Sign the agreement digitally
The contract arrives by email and activation takes one business day.
Create orders and upload documents
AI reads and validates documents before submission.
Track every step to delivery
Order status, invoice and accounting entry, automatically.
FAQ
Quick answers before you get started
Pricing depends on your office size, branches and required channels. Message us on WhatsApp at +971 58 575 7009 and we will send a tailored quote.
Get pricing and details on WhatsApp
Tell us about your office and we will send the right package, rates and activation steps.
- Initial approval in 5 to 10 minutes
- Agreement emailed automatically for signature
- Account activated within one business day
- Loyalty points on every completed transaction
- VIP services completed in 5 to 6 minutes
- A specialist team behind every transaction
- Add your own staff or clients to the portal
- 24/7 customer support
Al Karama Business Center — Karama, Dubai, United Arab Emirates